Customer Relationship Management

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Workers’ Compensation: Employer Rights and Responsibilities

As your business grows, you need more employees to oversee your operations. With more employees comes more responsibilities and risks, especially if one of your employees gets injured while on the job. Your responsibility to your employees ranges from ensuring their safety in your work environment and compensating them properly. Neglecting these responsibilities could result

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Three Things to Know about Local Knowledge, Why It Matters and How to Apply It

In the modern world, and particularly in developed countries, our way of living is influenced by standardized processes. Part of this is due to people’s expectations; no matter where you go in America, for instance, it’s expected that you have access to electricity, an internet connection, and other amenities. Necessity also plays a part –

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Customer care

How to Keep Your Customers Happy

Contrary to popular belief, customers are not the lifeblood of your business. In reality, it’s happy, satisfied, and faithful customers. There’s a world of difference between the two, and companies should distinguish between their ideal customers who have the potential to be loyal and casual customers who are only idly participating. Your business isn’t supposed

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Five Collaboration Tools Your Small Business Needs to Succeed

At the heart of every business is its collaborative techniques. The more that a team can collaborate on projects, the better chance these projects have of being completed. A business can have the most brilliant mind as its owner and CEO, but without the equally unique talents and skills of its workers, it will flounder

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